Susan's primary focus has always been to collaborate with clients to  achieve creative, sustainable brands with enduring value. She holds a BS from École Hôtelière, Lausanne, Switzerland and a BA from Chatham University, Pittsburgh, PA. Her operations career started with opening and operating Spiaggia restaurant, Chicago and continued with Hyatt International Hotels (Australia, Tahiti and Argentina) and  Kimpton Group Chicago. Her concept development, franchise brand and multi-venue innovations continued at ARAMARK and Compass Group as Brand Development Director and Innovation Center lead. Onsite foodservice operations clients included, amongst many,  St Jude Children's Research Hospital, Microsoft (Redmond Campus), Duke University, Prentiss Hospital (Northwestern Hospital)

 

Since starting her consultancy in 2014, she has worked with some of the best brands in the business.

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• Delta Sky Clubs

• Auberge Resorts, Florida

• El San Juan Hotel, Puerto Rico (Hilton Curio Collection, now Fairmont Hotel)

• The Gwen, Luxury Collection

• The Clare, Life Care Services

• Giordano's

• Served-In - Residential Dining Concept (no black iron)

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In her free time she volunteers as Pro-Bono Consultant for Taproot Foundation and serves as an Executive Board member of Les Dames D'Escoffier, Chicago Chapter.

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